Where We Operate

Cities we serve

Manassas, VA
Prince William County — Manassas, Manassas Park, Bristow, Nokesville and Yorkshire.

Woodbridge, VA
Woodbridge, Dale City, Lake Ridge, Occoquan, Lorton, Dumfries and Montclair.

Fairfax, VA
Fairfax, Fairfax City, Merrifield, Vienna, Oakton, Burke and Falls Church.

Alexandria, VA
Alexandria, Old Town, Del Ray, Franconia, Kingstowne, Huntington and Rose Hill.

Arlington, VA
Arlington, Ballston, Clarendon, Rosslyn, Crystal City, Pentagon City and Shirlington.

Chantilly, VA
Chantilly, Centreville, Clifton, Fair Lakes, South Riding and Dulles.

Springfield, VA
Springfield, West Springfield, Annandale, Burke, Kingstowne, Newington and Lorton.

Ashburn, VA
Ashburn, Leesburg, Sterling, Brambleton, Lansdowne, South Riding and Purcellville.

Silver Spring, MD
Silver Spring, Takoma Park, Wheaton, White Oak, Colesville and Burtonsville.

Washington, DC
All four quadrants, from Georgetown, Tenleytown and Petworth to Brookland, Capitol Hill, Anacostia and Congress Heights.

Bethesda, MD
Bethesda, Chevy Chase, Kensington, Potomac, North Bethesda and Friendship Heights.

Rockville, MD
Rockville, Gaithersburg, Potomac, Derwood, Aspen Hill, Twinbrook and King Farm.

Haymarket, VA
Haymarket, Gainesville, Bristow, Catharpin, Nokesville and the Route 15 corridor — where a number of our drivers are based.

Warrenton, VA
Warrenton, Bealeton, Remington, The Plains, Marshall, Catlett and New Baltimore.

Culpeper, VA
Culpeper, Orange, Madison, Rixeyville, Brandy Station and Mitchells.

Fredericksburg, VA
Fredericksburg, Spotsylvania, Stafford, Garrisonville, Falmouth and King George.

Gainesville, VA
Prince William County — Gainesville, Haymarket, Bristow and Heritage Hunt.

Reston, VA
Fairfax County — Reston, Herndon, North Reston, Lake Anne, Hunters Woods and South Lakes.

Sterling, VA
Loudoun County — Sterling, Dulles, Cascades, Potomac Falls and CountrySide.

Leesburg, VA
Loudoun County — Leesburg, Lansdowne, Purcellville and Hamilton.

Tysons, VA
Fairfax County — Tysons, McLean, Vienna, Merrifield and Dunn Loring.

Falls Church, VA
The City of Falls Church, Seven Corners, Baileys Crossroads, Idylwood and West Falls Church.

Lorton, VA
Fairfax County — Lorton, Laurel Hill, Mason Neck, Newington and the Fort Belvoir area.

Stafford, VA
Stafford County — Stafford Courthouse, Aquia Harbour, Garrisonville and north toward Quantico.

If your town isn’t listed

These are the areas where we run the most volume and where we’ve written up the local detail — which hospital entrance, which dialysis center, what the pickup actually involves. They are not the limit of where we go.

We run long-distance medical transport out of the region regularly: Fredericksburg, Stafford, Charlottesville, Richmond, and further when the care is further. We also run into West Virginia and up the corridor toward Baltimore.

If you don’t see your town, call and describe the trip. The answer is usually yes.

How the benefit works in each state

Who pays for a trip depends on where the rider lives, which is worth knowing before anyone picks up the phone.

Virginia. There is no single statewide Medicaid transportation broker. Fee-for-service members go through one vendor; managed care members go through whichever vendor their health plan uses. The number is on the back of the member’s ID card, and the broker has to authorize the trip before it is assigned to us.

Maryland and DC. H&M Transport is not a Medicaid provider in Maryland, so Medicaid rides in Montgomery and Prince George’s counties go through the county programs; in Montgomery County that is the Department of Transportation’s Medical Assistance Transportation Program. In DC, the only Medicaid plan we serve is UnitedHealthcare Community Plan of the District of Columbia, through SafeRide Health. In both, if your health plan’s ride benefit is administered by SafeRide Health, you can request H&M Transport by name.

Washington DC and across state lines. Our WMATC authority 3449 covers the District, the Northern Virginia jurisdictions, and Montgomery and Prince George’s counties in Maryland — so a booking crosses a state line without a handoff and is quoted on the same rate card.

Medicare generally does not cover this kind of transport, though some Medicare Advantage plans include a limited benefit. Anything booked directly with us is a private-pay ride: see the rate card and cost calculator, or the full answer on Medicaid and Medicare coverage.

What we can’t take

H&M Transport runs non-emergency medical transportation. We carry people to scheduled medical care and back home again, and the ride itself is transport rather than treatment.

That means there are trips we can’t take. We are not an ambulance service. We don’t provide medical care or monitoring on board, we don’t transport anyone to an emergency room, and we don’t move patients from one hospital to another for a higher level of care. Those are ambulance trips, and they need a crew and a vehicle equipped for them.

If this is a medical emergency, call 911.

If you’re not sure which you need, call us and describe the situation. We would rather tell you to dial 911 than send the wrong vehicle.

Book a ride

Ambulatory, wheelchair, stretcher and bariatric transport, seven days a week, around the clock.

Call dispatch at (703) 304-7889, any hour. If you’d rather start online, use our reservations page and we’ll call you back to confirm the details.