Wheelchair Transportation in Stafford, VA

What our wheelchair service includes in Stafford

Every trip is door-through-door. The driver comes to the door of the home, the apartment or the facility room, helps the rider out, and at the other end takes them inside to the check-in desk or the dialysis chair rather than leaving them at the curb.

• The rider stays in the chair. The chair goes up a ramp on our minivans or a hydraulic lift on our full-size vans, is strapped to the floor at four points, and the rider wears a lap and shoulder belt. Nobody is lifted into a car seat.
• Your chair or ours. We secure manual wheelchairs, power wheelchairs and scooters. If the rider does not own a suitable chair, we bring one at no extra cost.
• Trained, screened drivers. Drivers are trained in passenger assistance and wheelchair securement, and every employee passes a criminal background check and drug screening.
• A companion seat. A family member or caregiver can usually ride along; tell us when you book.
• Accredited. H&M Transport was the first NEMT provider in Virginia to earn NEMTAC accreditation, which audits driver training, securement procedure and vehicle standards.

Where we take wheelchair riders in Stafford

Stafford Hospital sits directly off I-95 at Exit 140, at 101 Hospital Center Boulevard, and it is our most frequent stop here, a 174-bed community hospital a few minutes from Courthouse Road. The hospital does not publish a patient drop-off door, so for a discharge we confirm the entrance with the unit first.

Mary Washington Hospital on Sam Perry Boulevard in Fredericksburg is the larger regional center, with a Level II trauma center and a primary stroke center. North Stafford families often use Sentara Northern Virginia Medical Center in Woodbridge instead; visitors there show a government-issued photo ID at the entrance.

We also pick up regularly at Viva Senior Living at Stafford, Marian Manor of Stafford, Woodmont Center, and the three Brimley Drive campuses: Falls Run Nursing and Rehabilitation, Berea Health & Rehab Center and Harmony at Falls Run, formerly The Crossings at Falls Run.

Dialysis rides in Stafford

We run standing dialysis schedules for Stafford riders, including to:

• DaVita Garrisonville Dialysis Center, 70 Doc Stone Rd, Stafford
• Fresenius Kidney Care Garrisonville, 479 Garrisonville Rd, Stafford
• Fresenius Kidney Care Falls Run, 127 Lichfield Blvd, Fredericksburg
• Fresenius Kidney Care Dumfries, 3671 Fettler Park Dr, Dumfries
• DaVita Park Hill Dialysis, 1151 Hospital Dr, Fredericksburg

Tell us the center and chair times once and the three-day schedule stays on our books without rebooking. The same drivers tend to see the same riders, which matters most on the ride home after treatment.

Wheelchair transportation prices in Stafford

Every trip is a pick-up fee plus mileage, and the rates are the same everywhere we drive. These are our 2026 private-pay rates.

A ten-mile round trip is $55 plus five extra miles at $3.00 on each leg, so $70 each way and $140 in total. The same ten miles one way, such as a discharge home, is $90 plus $30, so $120. From Aquia Harbour to Stafford Hospital is about 7 miles each way. That is $55 plus two extra miles at $3.00, or $61 per leg, and $122 for the round trip. A one-way discharge from Mary Washington Hospital home to Garrisonville, about 18 miles, is $90 plus $54, so $144.

Add-ons, named up front. Stair chair team, $75 each way, when the rider cannot manage steps. After hours (before 7am or after 6pm), $30. Prescheduled wait time, $75 per hour. Additional stop, $20. Oxygen, $35 per 2L tank. Credit card processing, 3%. We quote the trip before you book, and the full rate card is on our rates page.

Wheelchair van or FXBGO! and Mobility Options?

Stafford has no MetroAccess, so the public options work differently here. FXBGO!, the Fredericksburg regional bus system that used to be called FRED, serves Stafford with wheelchair-lift buses. On request, a bus will deviate up to three-quarters of a mile or two minutes off its route to pick someone up. Call at least 24 hours ahead, and allow up to a week for a first request.

Mobility Options, run by the Healthy Generations Area Agency on Aging, gives door-to-door rides to older adults and people with disabilities after a transportation assessment. Trips can be booked up to 30 days ahead on a first-come basis, and capacity is limited. OmniRide and VRE serve Stafford commuters heading north, but they are commuter services, not paratransit.

A private wheelchair van covers what those services are not built for: a same-day ride or a hospital discharge, help from inside the home to the check-in desk, an exact appointment time, a trip well outside the bus routes, or a rider who has not been assessed.

Pickup tips for Stafford homes and buildings

• Aquia Harbour is gated. Add H&M Transport in the Gate Sentry app before pickup, or the gate can be reached at 540-659-5224; the driver uses the Non-Decal/Visitor lane.
• Garrisonville Road has two dialysis centers and a commuter lot close together. Give us the exact address and suite.
• The 95 Express Lanes reverse direction by time of day, so we plan the ride home separately from the ride out.
• Homes with steps: tell us the count when you book; a stair chair team is routine when we know ahead.

Who pays for a wheelchair ride in Stafford

Medicaid. If the rider is a Virginia Medicaid member and the trip is to a covered medical service, the ride should cost them nothing, and it is not booked directly with us. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Plan ahead: Medicaid transportation generally needs several business days’ notice for routine appointments.

Medicare. Original Medicare does not cover a wheelchair van. Some Medicare Advantage plans include a limited transportation benefit, usually a set number of trips a year; if yours does, book through the plan and ask for H&M Transport by name.

Private pay and facilities. Families booking directly pay the published rates above, and the quote is what you pay. Hospitals, skilled nursing facilities and senior communities book on contracted rates; see our facilities page.

Booking, notice and cancellations

• Same-day requests: call (703) 304-7889 and speak with dispatch.
• Notice: we need a minimum of three hours notice for same-day requests and discharges. Booking 24 hours ahead guarantees availability.
• Trip details: use the notes field for the entrance, the building or unit number, the appointment type, how long it should run, and the number of steps at the home.
• Stairs: when a rider in a wheelchair has to go up or down steps, we send a stair chair team, which adds $75 each way.
• Weight: for riders over 300 lbs, select bariatric service.
• Changes and cancellations: cancel or change at least two hours before pickup to avoid a fee, by phone, by email at Reservations@hmtransport.com, or in our mobile app.

Wheelchair transportation in Stafford: common questions

How much does wheelchair transportation cost in Stafford?

A round trip is $55 per leg with five miles included each way, plus $3.00 per additional mile. A one-way trip or discharge is $90 plus $3.00 per mile.

Can you pick up inside Aquia Harbour?

Yes. Add H&M Transport in the Gate Sentry app before the ride, or call the gate at 540-659-5224, and the driver uses the visitor lane.

Does Virginia Medicaid pay for wheelchair rides?

If the trip is to a covered medical service, it should cost the member nothing. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Can the rider stay in their own wheelchair?

Yes. We secure manual and power wheelchairs and scooters at four points. If the rider does not have a suitable chair, we bring one.

Do you go from Stafford to hospitals in Woodbridge or Fredericksburg?

Yes. We run trips across Northern Virginia and the Fredericksburg area, including Sentara Northern Virginia Medical Center and Mary Washington Hospital, and long-distance trips too.

Can we set up rides to dialysis three times a week?

Yes. A standing order keeps the schedule on our books without rebooking each week, to centers such as the two on Garrisonville Road.

What a wheelchair van is not

This is non-emergency transportation. There is no medical care or monitoring on board, we do not take anyone to an emergency room, and we do not move patients between hospitals for a higher level of care. Those are ambulance trips. If this is a medical emergency, call 911. If the rider cannot sit upright for the length of the trip, book stretcher transportation instead.

More from H&M Transport near Stafford

Stafford: all medical transportation · Wheelchair transportation across the region · Wheelchair transportation in Woodbridge · Medical transportation in Fredericksburg · Long-distance transportation · Dialysis transportation