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Privacy Policy

Effective Date: 1/1/2025

H&M Transport (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (hmtransport.com), services, and communication channels, including SMS messaging.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, payment details, and any other information you voluntarily provide when using our services.

  • Service Information: Trip details, scheduling preferences, and transportation requests.

  • Technical Information: IP address, browser type, device identifiers, and usage data collected automatically when you visit our website.

  • SMS Information: Your mobile phone number and message content when you opt in to receive text alerts, updates, or marketing communications.

2. How We Use Your Information

We use the information collected for:

  • Providing transportation and related services.

  • Processing payments and scheduling trips.

  • Sending service alerts, confirmations, and updates.

  • Communicating with you about promotions, updates, and company news (if you have opted in).

  • Complying with legal and regulatory requirements.

3. SMS/Text Messaging Compliance (10DLC)

  • No Mobile Information Sharing: We do not share, sell, rent, or trade your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

  • Permitted Sharing: Your mobile information may be shared with subcontractors, service providers, or vendors strictly to deliver customer support, service operations, or to send authorized messages on our behalf.

  • Opt-In/Consent Data: Text messaging originator opt-in data and consent will not be shared with any third party.

  • Opt-Out: You may cancel SMS communication at any time by replying STOP to any message. After opting out, you will no longer receive text messages unless you re-enroll.

  • Help: For help, reply HELP or contact us at Admin@hmtransport.com.

  • Message & Data Rates: Message and data rates may apply to messages sent or received.

4. How We Share Your Information

We may share your information only in the following circumstances:

  • With Service Providers: For payment processing, customer support, and operational support.

  • For Legal Compliance: When required to comply with applicable laws, regulations, or court orders.

  • In Business Transfers: If our company merges, sells, or undergoes acquisition, your data may be transferred to the new entity, subject to the same protections outlined here.

We do not sell your personal data to third parties.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.

  • Opt-Out of Marketing: Withdraw consent from promotional communications at any time.

To exercise these rights, contact us at [Insert Company Contact Info].

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website performance, analyze usage, and personalize your experience. You can manage or disable cookies in your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

H&M Transport
Website: hmtransport.com
Email: Admin@hmtransport.com
Phone: 703-304-7889

 

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