Providing Non-Emergency
Medical Transportation throughout
Virginia and the Washington DC Metro

Getting to care in Northern Virginia

Most people find us because a ride fell through. The appointment is Tuesday at 9am, the rider cannot drive, the family member who usually helps is at work, and a rideshare driver is not going to load a wheelchair or walk anyone to the door.

H&M Transport exists for that gap. We have been running non-emergency medical transportation across Northern Virginia since 2010, we are NEMTAC accredited, and we hold Virginia DMV Certificate #524 and WMATC authority 3449 — which is what lets us cross into Washington DC and Maryland rather than stopping at the state line.

How a trip works

Door through door, not curb to curb. The driver comes to the door, helps the rider out of the house, secures the wheelchair or cot in the van, and walks them into the clinic at the other end. If there are stairs, we send a second crew member.

Three hours’ notice, minimum. That is all we need for a same-day request or a discharge, and we can cover most of them inside that window. Book 24 hours ahead and availability is guaranteed. Either way it is worth a phone call — call (703) 304-7889 and we will tell you honestly whether we can cover it.

You get a confirmation. Every booking triggers a confirmation call or text within two hours. If you do not get one, assume the reservation did not land and call us.

Who we drive for

Families and individual riders booking dialysis runs, oncology appointments, surgery and pre-op visits, imaging, physical therapy and specialist follow-ups.

Hospitals and health systems needing discharge transport home or on to a skilled nursing or rehabilitation facility, and scheduled arrivals for appointments and outpatient procedures.

Skilled nursing, rehab and assisted living facilities moving residents to recurring treatment on a standing schedule.

Dialysis centers, where the same riders need the same chairs three days a week, every week.

Transportation brokers and Medicare Advantage plans, including Access2Care and SafeRide Health.

What we cannot take

We are not an ambulance service. We do not provide medical care or monitoring on board, we do not transport anyone to an emergency room, and we do not move patients from one hospital to another for a higher level of care. Those are ambulance trips and they need a crew and a vehicle equipped for them.

If this is a medical emergency, call 911.

Where we operate

We run daily across Northern Virginia, Washington DC and the Maryland suburbs. Pick your city for local detail — the facilities we run to, the routes we know, and what a typical trip looks like there.

Manassas · Haymarket · Warrenton · Culpeper · Fredericksburg · Woodbridge · Springfield · Fairfax · Chantilly · Alexandria · Arlington · Ashburn · Leesburg · Winchester · Silver Spring

See the full service area map · Hospitals we serve · For facilities and discharge planners · What it costs