Wheelchair Transportation in Alexandria, VA

An Alexandria wheelchair ride, from the front door to the desk

Whether the rider lives in a Del Ray bungalow, a Parkfairfax condo or a Kingstowne townhouse, the driver comes to the door, and a stair chair team comes too when there are steps the rider can’t manage. The rider stays in the wheelchair from the doorway to the destination: up a ramp on our minivans or a hydraulic lift on our full-size vans, locked down at four points, with a lap and shoulder belt fastened for the drive.

We secure power chairs, manual chairs and scooters, and if the rider’s chair isn’t suitable we bring one at no cost. A companion, whether a family member or a caregiver, rides free, and service animals are welcome.

At Inova Alexandria the driver uses the entrance that matches the appointment, and at Inova Mount Vernon, Kaiser in Potomac Yard or a dialysis center on Duke Street, takes the rider in to the desk or the chair. All our drivers are certified in CPR and first aid, trained to secure manual and power chairs, and cleared through a criminal background check and drug screening. They start the day from home across the region, so an Alexandria pickup is seldom a long run from Gainesville, where dispatch works. H&M Transport was the first NEMT provider in Virginia to earn NEMTAC accreditation, and its audit covers driver training, securement and the vans.

Alexandria hospitals, Kaiser and Fort Belvoir

Inova Alexandria Hospital on Seminary Road at North Howard Street is the city’s hospital and a regular stop for us here. The campus has separate emergency, surgery and patient and visitor entrances, with the Casey Health Center and the Health & Education Center on site, so tell us the building when you book. Inova plans to move the hospital to the former Landmark Mall site, with opening scheduled for 2028; until then, Seminary Road it is.

Inova Mount Vernon Hospital on Parkers Lane serves the southern end, with free parking in its blue, green and yellow lots. Kaiser Permanente’s Alexandria medical center at 3000 Potomac Avenue in Potomac Yard is a frequent outpatient stop, open weekdays with a member parking garage.

Riders going to Fort Belvoir Community Hospital should know it is on a military installation. A rider with a Defense Department ID can go straight in; a visitor without one needs a sponsored pass arranged in advance, so tell us when you book and we will plan the trip around it.

Dialysis rides in Alexandria

Alexandria riders have several centers to choose from, and we drive to all of them on standing schedules:

• DaVita Alexandria Dialysis, 5150 Duke St
• Fresenius Kidney Care’s Alexandria Kidney Center, 4141 Duke St
• NOVA Dialysis Woodbine, 2729 King St
• DaVita Franconia Dialysis Center, 5695 King Centre Dr, in Kingstowne
• Fresenius Kidney Care Fort Belvoir, 8796 Sacramento Dr, which is off post on the Route 1 side
• Somatus Dialysis of Mount Vernon, in the Inova Mount Vernon Hospital building on Parkers Lane

Alexandria’s centers sit close together, on Duke Street and King Street, in Kingstowne and inside the Mount Vernon hospital building. Whichever one the rider uses, the days and chair times go on a standing order once and repeat. If a session runs over, the ride home becomes a will-call: the van is at the center within 45 minutes of your call, and calling a little before treatment ends shortens the wait.

Wheelchair transportation prices in Alexandria

Alexandria fares use the 2026 private-pay card below, a pick-up fee by trip type and then mileage, and because the city is compact, plenty of trips never leave the five miles included on each leg.

From the King Street Metro area in Old Town to Inova Alexandria Hospital is about three miles, so the round trip is $110. Goodwin House is under two miles from the hospital: $110 round trip, or $96 for a one-way discharge back home ($90 plus $6). Kingstowne to Inova Mount Vernon Hospital is about eight miles each way, $64 a leg and $128 round trip. From the West End near Van Dorn Street to Inova Fairfax Hospital is about ten miles: $70 a leg, $140 for the day.

Some trips cost a little more, and the quote says so: $75 each way for a stair chair team at a house with front steps, $30 for a pickup before 7am or after 6pm, $75 an hour if the driver stays through the appointment, $20 for each added stop, and $35 per 2-liter oxygen tank (a rider’s own portable unit is free). Cash is fine and cards carry 3%; we don’t take personal checks, and an itemized receipt is yours for the asking. The rates page shows the full card.

Wheelchair van or DOT Paratransit and MetroAccess?

The City of Alexandria runs DOT Paratransit for residents and visitors whose disability keeps them off fixed-route transit. Residents apply to the city’s Paratransit Coordinator and get a decision within 21 days of a complete application. Trips must be booked by 5:00 p.m. the day before, with no same-day rides, and the service is curb-to-curb, with door-to-door help on request. Rides within the city are free, and the service also reaches Arlington, Fairfax County, Fairfax City, Falls Church and DC.

MetroAccess, WMATA’s door-to-door shared-ride service, covers Alexandria too, with its own application and assessment and advance booking, and its driver goes no farther than the building’s outermost exterior door. A private van is for the trips neither one handles: a same-day ride or a discharge, help from inside the home to the desk, an exact appointment time, a trip to Montgomery or Prince George’s County, or a rider who isn’t certified.

Pickup tips for Alexandria homes and buildings

• Old Town rowhouses often have steps straight onto a narrow brick sidewalk, and parking is tight. Tell us the step count and whether there is an alley or rear entrance; a stair chair team is routine when we know ahead.
• West End high-rises along Seminary Road, Van Dorn and Duke Street usually have a garage or side entrance that suits a van better than the front drive. Give us the entrance and unit.
• Senior communities such as Goodwin House on Fillmore Avenue have a front desk and a set pickup point. Tell us the building and we will meet the rider there.
• Route 1 and Kingstowne addresses may say Alexandria but sit in Fairfax County. It makes no difference to the price, but a cross street helps the driver.

Paying for an Alexandria ride

Virginia Medicaid. A Virginia Medicaid member going to a covered medical service shouldn’t pay for the ride, and the plan books it, not our dispatch. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Leave several business days for routine visits; our Virginia Medicaid transportation guide covers eligibility and booking.

Medicare. Wheelchair vans aren’t covered by Original Medicare, which pays for an ambulance only when it’s medically necessary. A Medicare Advantage plan whose rides are administered by MTM Health or SafeRide Health can send the trip to us when you ask for H&M Transport by name.

Private pay and facilities. Private-pay riders pay the published card, and no doctor’s order is required. Hospitals, nursing facilities and senior communities book on contracted rates; see our facilities page.

Booking an Alexandria ride: timing, notes, changes

Three hours is the least notice we can take for a same-day ride or a discharge from Inova Alexandria, and booking a day ahead locks in the van. Same-day trips are booked over the phone with dispatch at (703) 304-7889; within two hours of any booking, a call or text confirms it.

Put the useful details in the notes: an alley or rear entrance in Old Town, the garage and unit at a high-rise, the building on the Seminary Road campus, the appointment and its length, and the step count. Book bariatric service for riders over 300 lbs.

There’s no charge to change or cancel more than two hours before pickup; a later change or cancellation, or a no-show, costs $50. Phone us, email Reservations@hmtransport.com or use the app.

Wheelchair transportation in Alexandria: common questions

What does a round trip from Old Town to Inova Alexandria Hospital cost?

$110. Seminary Road is about three miles from the King Street Metro area, inside the five miles that come with each leg. Beyond five miles a leg adds $3.00 a mile, and one way is $90 plus $3.00 a mile from the start.

Can you take a rider to Fort Belvoir Community Hospital?

Yes, with planning. Riders with a Defense Department ID enter directly. Visitors without one need a sponsored pass arranged in advance, so mention it when you book.

How is this different from Alexandria DOT Paratransit?

DOT Paratransit needs an approved application and a booking by 5:00 p.m. the day before, and it’s curb-to-curb unless you ask for door-to-door help. We need no application, can take a same-day ride on three hours’ notice, and help the rider from inside the home to the appointment.

Can you get a wheelchair down the steps of an Old Town house?

Yes, with a stair chair team of two crew, which adds $75 each way. Tell us the number of steps when you book.

Do you go into DC and Maryland from Alexandria?

Yes. DC, Montgomery County and Prince George’s County trips run under WMATC authority 3449, and the Virginia end under our Virginia DMV Certificate #524. The rates don’t change.

Can you take an Alexandria rider to dialysis on Duke Street three days a week?

Yes. DaVita Alexandria and Fresenius’s Alexandria Kidney Center are both on Duke Street, and either one, or any other center, goes on a standing order with the chair days and times booked once. If a session runs late, call for a will-call return, with the van at the center within 45 minutes; calling a little before treatment ends shortens the wait.

Is a Medicaid ride to Inova Alexandria free for the member?

It is, as long as the visit is covered care, from an appointment on Seminary Road to dialysis on Duke Street. The ride is arranged by Medicaid’s broker rather than booked through our office. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Rides that need an ambulance or a stretcher

We provide the ride and the help in and out, not medical care. Nobody on board monitors or treats the rider, the van doesn’t go to emergency rooms, and a move between hospitals for a higher level of care belongs to an ambulance. If this is a medical emergency, call 911. If a rider becomes unwell, the driver stops safely and calls 911. If the rider can’t sit upright safely for the length of the trip, book stretcher transportation.

More from H&M Transport near Alexandria

All medical transportation in Alexandria · Wheelchair transportation across Northern Virginia · wheelchair transportation in Arlington · wheelchair transportation in Springfield · Rides to Inova Alexandria Hospital · Rides to Inova Mount Vernon Hospital · Dialysis transportation