Questions we get from Warrenton families
Do you actually come out this far?
Yes. Several drivers cover Fauquier on their regular runs, so Warrenton is part of our normal service area.
How far ahead should I book from Warrenton?
Three hours is the minimum for a same-day trip or a discharge, and a day ahead guarantees the ride. Out here, more notice helps, because fewer vans are close by at any moment.
Can you take me to Fairfax or DC for a specialist?
Yes, and we run them regularly from Fauquier. Virginia DMV Certificate #524 covers the run to Fairfax, and WMATC authority 3449 covers a District hospital, on one booking.
My address is hard to find. What should I tell you?
A cross road or a landmark. Rural addresses out here don’t always resolve on GPS, and thirty seconds of that at booking saves the crew fifteen minutes of driving past your mailbox.
Does Virginia Medicaid cover rides from Warrenton?
Yes, for covered care such as dialysis or a visit to Fauquier Hospital, and the member owes nothing; Medicaid sets up the ride rather than our dispatch. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.
Are you accredited?
Yes. H&M Transport was the first NEMT provider in Virginia accredited by NEMTAC, which checks driver training, vehicle standards, wheelchair securement and incident procedures.