Non-Emergency Medical Transportation in Gainesville, VA

Where we take Gainesville riders

UVA Health Haymarket Medical Center at 15225 Heathcote Boulevard is the nearest hospital for most of our riders here. Some families still know it by its old Novant name. Parking is free around the building, and the outpatient Heathcote Health Center sits on the same campus, so tell us which building the appointment is in. The main lobby opens at 6 a.m. on weekdays and 10 a.m. on weekends and closes at 8 p.m.; after that, only the emergency and admitting entrance is open. We plan appointment drop-offs for lobby hours and confirm the meeting point with the unit for a late discharge.

South on Route 234, UVA Health Prince William Medical Center at 8700 Sudley Road in Manassas is about 20 to 25 minutes away, with free parking and the same 6 a.m. to 8 p.m. lobby hours. East on I-66, Inova Fair Oaks Hospital on Joseph Siewick Drive in Fairfax has free parking. North up Route 15 and east on Route 50, StoneSprings Hospital Center serves riders heading toward Aldie and South Riding. For western Haymarket, Fauquier Hospital at 500 Hospital Drive in Warrenton is often the closer choice.

Senior care is a large part of the schedule. We run regular trips for Gainesville Health & Rehab Center in Heritage Village Plaza, Lake Manassas Health & Rehabilitation Center on Holly Knoll Lane, Heritage Village Assisted Living and Memory Care on Heathcote Boulevard and Harper’s Station of Gainesville on Loves Mill Lane. In Manassas, we serve Manassas Health and Rehab Center on Rixlew Lane and the Birmingham Green nursing facility on Centreville Road.

Matching the van to a Gainesville rider

The rider’s mobility on the day decides it, whether the trip is to Heathcote Boulevard or down Route 234.

Ambulatory. A rider who walks with help rides in the same minivans and full-size vans as everyone else. The driver assists at the door and at the destination, and steps the rider can handle with that help cost nothing extra.

Wheelchair. The chair goes up a ramp or a lift and is fastened at four points before the van moves, and we bring one if the rider has none. Local prices are on wheelchair transportation in Gainesville.

Stretcher. For a rider who can’t sit up safely, such as a discharge from UVA Health Haymarket to Lake Manassas Health & Rehabilitation. Two crew members move the patient bed to bed; see our stretcher transportation service.

Bariatric. Over 300 lbs, the rider gets a vehicle with a wider ramp and a roomier cabin, and a second crew member when the transfer calls for it. These vans are fewer, so book early.

Unsure which fits? Describe the rider to dispatch, including any steps at the house, and we’ll pick the vehicle with you before it leaves.

Pickup in Gainesville, Haymarket and Bristow

• Heritage Hunt is a gated 55+ community with a single entry point. Give us the resident’s name and full address when you book, and we allow extra time at the gate.
• Heritage Village Plaza sits next to Heritage Hunt, outside the gate. Fresenius Kidney Care Gainesville and Gainesville Health & Rehab Center are both there, so the driver goes straight to the plaza, not the community entrance.
• Campuses with more than one building. The Haymarket hospital has the Heathcote Health Center beside it, and Harper’s Station has a separate memory care building. Name the building and the entrance.
• I-66 is the main road east to Fair Oaks and Fairfax, with express lanes running from Route 29 in Gainesville to the Beltway. We build rush hour on I-66 and Route 29 into the pickup time.

Dialysis and standing orders

Gainesville and Haymarket riders are treated close to home and in Manassas, and we run standing schedules to centers including:

• DaVita Haymarket Dialysis, 14664 Gap Way, Gainesville
• Fresenius Kidney Care Gainesville, 7001 Heritage Village Plaza, Ste 150, Gainesville
• DaVita Bull Run Dialysis, 9420 Forestwood Ln, Manassas
• DaVita CDC Manassas Dialysis, 10655 Lomond Dr, Manassas
• Fresenius Kidney Care Manassas, 9302 W Courthouse Rd, Manassas
• Fresenius Kidney Care Warrenton, 170 W Shirley Ave, Ste 100, Warrenton

DaVita Haymarket carries the Haymarket name but sits on Gap Way in Gainesville, and Fresenius Gainesville runs a Monday, Wednesday and Friday schedule. Tell us the center and chair times once and a standing order keeps them on our books. If treatment runs long, call for a will-call ride home and a driver reaches the center within 45 minutes. Riders often see the same driver, which helps when treatment has left them tired. See dialysis transportation for details.

Booking, coverage and payment

Reach dispatch at (703) 304-7889 day or night, or request a trip online. Same-day trips and discharges need three hours’ notice, booking the day before guarantees the ride, and a call or text confirms it within two hours. Changes are free more than two hours before pickup; after that, or for a no-show, the fee is $50.

Rates. Seated and wheelchair round trips are $55 per leg with five miles included each way, then $3 a mile; stretcher round trips are $230 per leg. From Heritage Hunt to UVA Health Haymarket Medical Center, about three miles each way, a wheelchair round trip is $110. Stair chair help for a wheelchair rider is $75 each way. The whole card is on our rates page.

Virginia Medicaid. Gainesville, Haymarket and Bristow members going to covered care, a chair at Fresenius Gainesville or a visit to UVA Health Haymarket, pay nothing for the ride, and the booking starts with Medicaid instead of our dispatch. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Our Virginia Medicaid transportation guide explains who qualifies and how far ahead to call.

Medicare, private pay and facilities. For Gainesville families on Medicare: the original program won’t pay for these vans, but an Advantage plan whose transportation benefit is handled by MTM Health or SafeRide Health can route the ride to us when you request H&M Transport (see does Medicare cover wheelchair transportation). Paying yourself takes no doctor’s order, and Gainesville Health & Rehab, Heritage Village and the other communities can arrange contracted rates through our facilities program.

Questions we get from Gainesville families

How much does medical transportation cost in Gainesville?

A wheelchair or ambulatory round trip is $55 per leg with five miles included, plus $3.00 per additional mile; one way is $90 plus $3.00 per mile. A stretcher round trip is $230 per leg with five miles included and $4.00 per additional mile; one way is $260 plus $4.00 per mile.

Does Virginia Medicaid pay for a Gainesville ride?

For covered medical trips, yes, from dialysis at DaVita Haymarket to an appointment in Manassas, and the member owes nothing. Medicaid assigns the ride, so that call comes first. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Can you get through the gate at Heritage Hunt?

Yes. Heritage Hunt has a single gated entry, so give us the resident’s name and address when you book. We allow extra time at the gate.

Do you pick up discharges at UVA Health Haymarket Medical Center?

Yes, with three hours notice. Tell us the unit, and whether the rider is in the hospital or the Heathcote Health Center next door.

Is H&M Transport based in Gainesville?

Our dispatch center is in Gainesville and answers around the clock. Drivers take their vans home and start the day across the service area, so the van coming to you has usually started nearby.

Do you drive outside Prince William County?

Yes. We run trips across Northern Virginia, such as to Inova Fair Oaks Hospital in Fairfax or Fauquier Hospital in Warrenton, and long-distance trips. We quote every trip before you book.

What we can’t take

H&M Transport runs non-emergency medical transportation. The van carries riders to scheduled care; it doesn’t treat them, take anyone to an emergency room, or move patients between hospitals for a higher level of care. Scheduled transfers for stable patients, such as UVA Health Haymarket to a rehab center, we run. If a rider becomes unwell, the driver stops safely and calls 911. If this is a medical emergency, call 911.

Where Gainesville vans start

Dispatch is here in Gainesville, but the vans go home with drivers who live across the service area, so the van at your door has usually started its day nearby.

That keeps same-day waits short, and it lets a standing order keep the same driver, who already knows the gate at Heritage Hunt and the right building.

Related pages

Wheelchair transportation in Gainesville · Stretcher transportation · Haymarket · Manassas · Warrenton · Hospital discharge · Dialysis transportation · Virginia Medicaid transportation guide