UVA Health Prince William on Sudley Road in Manassas is our home-county hospital. A number of our drivers start the day within fifteen minutes of it, which makes this the destination we can reach fastest of anywhere we serve.
H&M Transport runs ambulatory, wheelchair, stretcher and bariatric transport there seven days a week, around the clock. Call (703) 304-7889.
Most of our Prince William volume comes from Manassas, Manassas Park, Bristow, Nokesville, Yorkshire, Gainesville and Haymarket, and from the Woodbridge and Dale City side of the county.
Proximity is the practical difference here. A same-day request in Manassas is usually a shorter wait than the same request anywhere else in our service area, simply because we are closer than the operators working out of Fairfax or Alexandria.
The hospital campus includes outpatient and medical office buildings alongside the main hospital. Tell us the building and department at booking.
For riders on the western side, UVA Health Haymarket is often the shorter run, and we’re there daily too.
Two patterns cover nearly everything we do at a hospital.
Discharges. A patient has been cleared to leave and is going home, or on to a skilled nursing or rehabilitation facility. This is the larger half of our hospital work.
Scheduled arrivals. Bringing a patient in for an appointment, an infusion, imaging or an outpatient procedure — and collecting them afterwards.
What we don’t do is take anyone to the emergency room, or move a patient from here to another hospital for a higher level of care. Both of those are ambulance trips.
Facilities get a three-hour lead time, including stretcher, and our facility cancellation window is two hours — inside the booking commitment by design.
Discharges from Prince William go to home addresses across the county and to the local skilled nursing and rehabilitation facilities — Manassas Health and Rehab, Birmingham Green, Annaburg Manor, Lake Manassas Health and Rehabilitation, Gainesville Health and Rehab. Those are transfers we run constantly.
What the floor should tell us: whether the patient can sit upright safely for the journey, home or facility, stairs at the destination, oxygen or equipment, and a realistic time.
Which vehicle you need depends on how the rider moves, not how far they’re going.
Ambulatory — the rider can walk to and from the vehicle with a steadying arm. The driver assists at both ends.
Wheelchair transportation — the rider stays in their chair. Ramps on our minivans, hydraulic lifts on our full-size vans, and four-point securement before the vehicle moves. You don’t need to own a chair; we can provide one.
Stretcher — the rider can’t sit upright safely for the journey. Two crew on every stretcher trip.
Bariatric — over 300 pounds, with equipment rated for it and additional crew. Fewer vehicles, so more notice helps.
If you’re not sure, call and describe the situation. Getting this right before dispatch matters more than anything else about the booking.
Dispatch answers around the clock at (703) 304-7889. A day’s notice is comfortable for an appointment; facilities scheduling a discharge get a three-hour lead time, including for stretcher.
Our rate card and estimator are published, so you can work out the price before you call. If the ride is covered by Medicaid, book through your plan’s transportation broker rather than through us — the number is on the back of the member’s ID card. Medicare generally does not cover non-emergency medical transportation.
H&M Transport runs non-emergency medical transportation. We carry people to scheduled medical care and back home again, and the ride itself is transport rather than treatment.
That means there are trips we can’t take. We are not an ambulance service. We don’t provide medical care or monitoring on board, we don’t transport anyone to an emergency room, and we don’t move patients from one hospital to another for a higher level of care. Those are ambulance trips, and they need a crew and a vehicle equipped for them.
If this is a medical emergency, call 911.
If you’re not sure which you need, call us and describe the situation. We would rather tell you to dial 911 than send the wrong vehicle.
It is the destination we can reach fastest. A number of our drivers start the day within fifteen minutes of it, so same-day requests in Manassas usually mean a shorter wait.
Yes, constantly. Local destinations include Manassas Health and Rehab, Birmingham Green, Annaburg Manor, Lake Manassas Health and Rehabilitation, and Gainesville Health and Rehab.
Yes. The campus has outpatient and medical office buildings alongside the main hospital. Tell us the building and department at booking.
Yes, we’re there daily. For riders on the western side of the county, Haymarket is often the shorter run.
Book the return as a will-call. If you can, call dispatch a little before your appointment wraps up, and we’ll start a driver your way so you wait as little as possible. If you can’t call until you’re finished, that’s fine: we’ll route the closest available driver, and our standard is to pick you up within 45 minutes of your call. The earlier you call, the shorter your wait. If you’d rather have the driver wait on site, prescheduled wait time is $75 an hour for wheelchair trips and $100 an hour for stretcher trips.
Yes, with notice. Tell us about any isolation precautions when you book. The crew wears the protective equipment the precautions call for, and the vehicle is disinfected after the trip. An additional charge applies, and dispatch will quote it when you book.
Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Covered rides to medical appointments cost the member nothing.
Pairs with our Manassas service area page.
Call (703) 304-7889, any hour, or start on our reservations page.
Request a trip online, or call (703) 304-7889. We dispatch 24 hours a day, seven days a week, holidays included.
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