Our Wheelchair & Stretcher Fleet

More than 80 vehicles

H&M Transport runs a fleet of over 80 vehicles, which makes it one of the largest non-emergency medical transportation fleets in Northern Virginia. That number is not vanity — it is why a same-day discharge call at 4pm on a Friday usually gets a vehicle, and why a dialysis center can put thirty riders on standing orders with us and expect all of them to be covered.

The fleet is built from wheelchair-accessible minivan conversions — Chrysler Voyager, Toyota Sienna and Dodge Grand Caravan — alongside high-roof Ford Transit and Ram ProMaster vans. Model years run from 2018 to 2023, and vehicles are cycled out rather than run into the ground.

Three levels of vehicle, plus bariatric

Which vehicle we send depends on how the rider moves, not on how far they are going. Getting the match right is most of what makes a trip go well.

Ambulatory — for riders who can walk with a steadying arm, a cane or a walker. The driver comes to the door, walks the rider out, and helps them into a standard seat.

Wheelchair — for riders who stay in a chair for the whole trip. The chair is loaded through the rear of the van and secured to the floor; the rider never has to transfer.

Stretcher — for riders who cannot sit upright safely, or who are bedbound. This is a bed-to-bed service with a two-person crew.

Bariatric — for riders over roughly 300 pounds, using reinforced equipment and vehicles with the room and lifting capacity to match.

How our wheelchair vans are equipped

Every van in our fleet is set up for wheelchairs. They load from the rear and use specialized restraint systems that accommodate personal wheelchairs and power scooters — not just the folding hospital chairs that many services quietly assume you’ll be using.

If the rider does not own a chair, or their chair is not suitable for the trip, we will bring one at no additional cost. Our loaner chairs have elevated leg rests and additional cushions. Ask for one when you book, either in the notes field or by calling dispatch, and we will have it on the van.

Stretcher and bariatric equipment

Stretcher vans carry a full-size cot and a two-person crew, because moving someone from a bed to a cot and back is not a one-person job. That is what bed-to-bed service means in practice: the crew comes to the room, not to the curb.

For bariatric trips we use reinforced stretchers and wheelchairs rated well above standard equipment, hydraulic lifts and ramps for loading, and vehicles with interior room to work in. Riders over 300 pounds should be booked as bariatric so the right vehicle and crew are assigned from the start.

Which vehicle will I get?

We assign the vehicle when the trip is booked, based on what you tell dispatch. If the rider’s condition has changed since the last trip — a new injury, a recent surgery, a chair they no longer use — say so when you call. It takes a moment on the phone and saves an hour on the day.

The two details people most often forget are stairs and the return trip. Stairs mean a second crew member, which changes both the vehicle and the price. A return trip means we need to know roughly how long the appointment will run.