Non-Emergency Medical Transportation in Tysons, VA

Where we take Tysons riders

A regular destination from Tysons, Vienna and Merrifield is the Inova Fairfax Hospital campus at 3300 Gallows Road. The mailing address says Falls Church, but the campus is in Merrifield, in Fairfax County, a straight run down Gallows Road from Tysons. It also holds Inova Women’s Hospital, Inova L.J. Murphy Children’s Hospital and Inova Schar Heart and Vascular, and each part of the campus has its own garage. The Blue Garage, entered from Gallows Road by Blue Road, serves the Professional Services Building and the Surgery Center. The Green and Gray garages, off Woodburn Road and Wellness Boulevard, serve the North and South Towers, Women’s, Children’s and Schar Heart and Vascular. Inova lets riders with limited mobility be dropped at the main entrances, so send us the building and unit from the paperwork and the driver goes to the right door. We never use the emergency entrance.

Close by on Innovation Park Drive, Inova Schar Cancer at 8081 Innovation Park Drive is part of the Inova Center for Personalized Health campus, where patient parking is free in Garage A (Purple) and Garage B (Orange). For chemotherapy and other treatment visits we bring the rider to the door and come back when the session ends.

In Tysons itself, Kaiser Permanente Tysons Corner Medical Center at 8008 Westpark Drive is an outpatient center for Kaiser members, with cardiology, orthopedics, nephrology, radiology, lab and pharmacy. It is not a hospital, and Kaiser states that emergency care is not available there. For McLean families, VHC Health in Arlington is the other nearby hospital; its Outpatient Pavilion at 1851 N. George Mason Drive, home to imaging, endoscopy, lab and outpatient rehab, uses the Purple Garage in Zone E.

We also serve residents of The Mather on Westpark Drive, Vinson Hall Retirement Community on Old Dominion Drive, Sunrise of McLean Village on Chain Bridge Road, Sunrise of McLean on Turning Leaf Lane and Chesterbrook Residences on Westmoreland Street. For rehab stays we run discharges and appointments to and from August Healthcare at Iliff in Dunn Loring, formerly Iliff Nursing and Rehabilitation Center, and The Boulevard Post Acute on Arlington Boulevard.

Choosing the van for a Tysons trip

It comes down to how the rider moves that day, whether the appointment is on Westpark Drive or down Gallows Road.

Ambulatory. For a rider who walks with a steadying arm, in the same vans as the rest of the fleet. The driver helps at the tower door and at the destination, and steps the rider can manage with that help cost nothing extra.

Wheelchair. The rider stays in the chair, loaded by ramp or lift and secured at four points before the van moves; we bring a chair if needed. Prices are on wheelchair transportation in Tysons.

Stretcher. For a rider who can’t sit up safely, such as an Inova Fairfax discharge to August Healthcare at Iliff. Two crew members run the trip bed to bed; see our stretcher transportation service.

Bariatric. Riders over 300 lbs get a vehicle with a wider ramp and more room, and a second crew member when the transfer calls for one. Give us as much notice as you can.

If you’re not sure which fits, describe the rider and the building to dispatch and we’ll choose the vehicle together before it’s sent.

Pickup in Tysons, McLean and Vienna

• High-rise towers. Much of the newer senior housing in Tysons is in towers with garages and porte-cocheres. The Mather at 7929 Westpark Drive has a north and a south tower, so tell us which one and the door or porte-cochere where we should meet the rider.
• Westpark Drive access. The 495 Express Lanes connect directly at Westpark Drive, which puts Kaiser Tysons Corner and The Mather a few minutes off the Beltway. The Jones Branch Connector links Route 123 near the McLean Metro station to Jones Branch Drive.
• Campuses with several buildings. Vinson Hall has independent living, assisted living, the Arleigh Burke Pavilion for nursing and rehab, and The Sylvestery for memory care. Name the building and the entrance when you book.
• Gallows Road to Inova Fairfax. Gallows Road runs from Tysons past Dunn Loring to the Inova campus, and it is slow near the Beltway and Route 50 at peak hours. We build that into the pickup time.

Dialysis and standing orders

Tysons, McLean, Vienna and Merrifield riders travel with us to centers including:

• DaVita Tyson’s Corner Dialysis, 8391 Old Courthouse Rd, Vienna
• DaVita McLean Dialysis, 8605 Westwood Center Dr, Vienna
• DaVita Fairfax Dialysis Center, 8501 Arlington Blvd, Fairfax
• Fresenius Kidney Care Fairfax, 8316 Arlington Blvd, Ste 108, Fairfax
• U.S. Renal Care Falls Church, 6541 Arlington Blvd, Falls Church

Both DaVita centers are close to Route 7 on the Vienna side of Tysons, and the other three sit along Route 50 near the Beltway. Give us the center and chair times once and the schedule stays on our books, three days a week. If treatment runs long, call for a will-call return and a driver reaches the center within 45 minutes; the earlier the call, the shorter the wait. Riders usually see the same driver from week to week. See dialysis transportation for details.

Booking, coverage and payment

Book at (703) 304-7889 around the clock, or request a trip online. A same-day ride or an Inova discharge needs three hours’ notice, a booking a day ahead is guaranteed, and a call or text confirms it within two hours. Changes are free more than two hours before pickup; later changes and no-shows are $50.

Rates. A seated or wheelchair round trip is $55 a leg with five miles included each way, then $3 a mile, and a stretcher round trip is $230 a leg. From Dunn Loring to Inova Fairfax Hospital, about three miles each way, a wheelchair round trip is $110. Stair chair help for a wheelchair rider is $75 each way. The full card is on our rates page.

Virginia Medicaid. Tysons, McLean and Vienna members going to covered care, a DaVita chair or a visit to Inova Fairfax, ride at no cost, but the trip is booked through Medicaid, not our dispatch. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Our Virginia Medicaid transportation guide explains who qualifies and how far ahead to call.

Medicare, private pay and facilities. Traditional Medicare leaves wheelchair and stretcher vans out. If a Tysons rider’s Medicare Advantage plan lists a ride benefit managed by MTM Health or SafeRide Health, the plan can assign the trip to H&M Transport on request (see does Medicare cover wheelchair transportation). Private pay needs no prescription, and The Mather, Vinson Hall and the Inova units can set up contracted rates through our facilities program.

Questions we get from Tysons families

How much does medical transportation cost in Tysons?

A wheelchair or ambulatory round trip is $55 per leg with five miles included each way, then $3.00 per additional mile. A one-way trip or discharge is $90 plus $3.00 per mile. Stretcher trips are $230 per leg on a round trip, or $260 plus $4.00 per mile one way.

Does Virginia Medicaid pay for a Tysons ride?

Covered trips are free to the member, whether it’s treatment at DaVita McLean or an appointment at Inova Schar Cancer. Medicaid assigns the ride, so start there. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Can you pick up a discharge at Inova Fairfax Hospital?

Yes, with three hours’ notice. Tell us the building and unit, because the Blue, Green and Gray garages serve different parts of the campus, and the driver comes to the unit to meet the rider.

Can you take me from Tysons into DC or Maryland?

Yes. Trips into the District and Montgomery and Prince George’s counties run under WMATC authority 3449, with Virginia DMV Certificate #524 for the Tysons end.

Do you pick up at The Mather?

Yes. The Mather has two towers at 7929 Westpark Drive, so tell us the tower and the door or porte-cochere where the rider will be ready.

How much notice does a Tysons ride need?

Three hours covers a same-day trip or a discharge, and booking the day before guarantees it. Dialysis and therapy riders can set up a standing order.

What we can’t take

H&M Transport runs non-emergency medical transportation. There’s no medical care on board, no ride to an emergency room, and no transfer between hospitals for a higher level of care. Scheduled moves for stable patients, such as Inova Fairfax to a rehab center, we do run. If a rider becomes unwell, the driver stops safely and calls 911. If this is a medical emergency, call 911.

Tysons vans start nearby

Dispatch works from Gainesville, but the vans go home with drivers who live across the service area, so the van at a Tysons door has usually started its day close by.

That’s why a same-day request is often covered sooner than the map suggests, and why a standing order tends to keep the same driver, who knows the tower and the porte-cochere.

Related pages

Wheelchair transportation in Tysons · Stretcher transportation · Falls Church · Fairfax · Reston · Hospital discharge · Dialysis transportation