Non-Emergency Medical Transportation in Falls Church, VA

Where we take Falls Church riders

The Inova Fairfax Hospital campus at 3300 Gallows Road has a Falls Church mailing address, but it is not in the City; it sits in the Merrifield area of Fairfax County, a few miles west. The campus also includes Inova Women’s Hospital, Inova L.J. Murphy Children’s Hospital and Inova Schar Heart and Vascular. The Blue Garage, off Gallows Road by Blue Road, serves the Professional Services Building and the Surgery Center; the Green and Gray garages, off Woodburn Road and Wellness Boulevard, serve the towers, Women’s, Children’s and Schar Heart and Vascular. Inova allows riders with limited mobility to be dropped at the main entrances. Give us the building and unit from the paperwork and the driver heads for the right one. We do not use the emergency entrance.

East of the City, VHC Health at 1701 N. George Mason Drive in Arlington is the closest hospital for many Falls Church families. Its garages are organized in Zones A through E, the campus map marks pick-up and drop-off areas, and the Outpatient Pavilion at 1851 N. George Mason Drive, for imaging, endoscopy, lab, outpatient rehab and surgery, uses the Purple Garage in Zone E. Parking is free for the first 30 minutes, so a quick drop-off costs families nothing.

For Baileys Crossroads and the Route 7 corridor toward Alexandria, Inova Alexandria Hospital at 4320 Seminary Road is the nearest Inova inpatient hospital, with free parking in front and across Howard Street. Inside the City, Kaiser Permanente Falls Church Medical Center at 201 N. Washington Street is an outpatient center for Kaiser members; it is not a hospital.

We also serve residents of Goodwin House Bailey’s Crossroads, The Kensington Falls Church on West Broad Street and Chesterbrook Residences on Westmoreland Street, and run discharges and appointments for Vierra Falls Church on Powhatan Street, formerly Powhatan Nursing Home, The Boulevard Post Acute on Arlington Boulevard and August Healthcare at Iliff in Dunn Loring.

Which van a Falls Church trip needs

It turns on how the rider moves that day, not on whether the address is in the City or the county.

Ambulatory. For a rider who walks with a steady arm, in the same minivans and full-size vans as the rest of the fleet. The driver helps at both doors, and steps the rider can manage with that help cost nothing extra.

Wheelchair. The rider stays in the chair, loaded by ramp or lift and secured at four points before the van moves; no chair at home, and we bring one. Prices are on wheelchair transportation in Falls Church.

Stretcher. For a rider who can’t sit up safely, such as a discharge to Vierra Falls Church or The Boulevard Post Acute. Two crew members run the trip bed to bed; see our stretcher transportation service.

Bariatric. Riders over 300 lbs get a vehicle with a wider ramp and more room, and a second crew member when the transfer calls for one. Book early.

If you’re not sure which applies, describe the rider and the building to dispatch, and we’ll choose the vehicle with you before it’s sent.

Pickup in Falls Church, Seven Corners and Baileys Crossroads

• City or county. A Falls Church address may be in the City (22046) or in Fairfax County (22041, 22042, 22043 or 22044). Give us the full street address and any building name so the driver goes to the right place.
• Seven Corners. Broad Street, Route 7, Wilson Boulevard, Sleepy Hollow Road and the Route 50 service roads all meet here, and lane choice matters. We plan the approach to Route 50 addresses, such as U.S. Renal Care at 6541 Arlington Boulevard, before the driver sets out.
• Goodwin House Bailey’s Crossroads. Independent living, assisted living, memory care and nursing share one campus at 3440 S. Jefferson Street. For a discharge from the nursing unit, tell us the entrance and the floor.
• Route 7 and US-29 in the City. The Kensington is on West Broad Street, and Kaiser and Somatus are on North Washington Street. Tell us the entrance, and if a rider in a wheelchair has steps at home, a stair chair team adds $75 each way.

Dialysis and standing orders

Falls Church, Seven Corners and Baileys Crossroads riders travel with us to centers including:

• Somatus Dialysis Center – Falls Church, 500 N. Washington St, Falls Church
• U.S. Renal Care Falls Church, 6541 Arlington Blvd, Falls Church
• DaVita Annandale Dialysis, 7060 Columbia Pike, Annandale
• Fresenius Kidney Care Fairfax, 8316 Arlington Blvd, Ste 108, Fairfax
• DaVita Fairfax Dialysis Center, 8501 Arlington Blvd, Fairfax
• DaVita Tyson’s Corner Dialysis, 8391 Old Courthouse Rd, Vienna

Somatus in the City runs Monday, Wednesday and Friday only, so its chair times all fall on those days. Three of the other centers line Route 50 west of Seven Corners, where the service roads and limited U-turns make the approach direction matter. Give us the chair times once and the schedule stays on our books; if treatment runs long, call for a will-call return and a driver reaches the center within 45 minutes. See dialysis transportation for details.

Booking, coverage and payment

Call (703) 304-7889 day or night, or request a trip online. A same-day trip or discharge needs three hours’ notice, booking the day before guarantees the ride, and a call or text confirms it within two hours. Changes are free more than two hours before pickup; a later change or a no-show is $50.

Rates. Wheelchair and ambulatory round trips are $55 a leg with five miles included each way, then $3 a mile; stretcher round trips are $230 a leg. From the City of Falls Church to VHC Health, about three miles each way, a wheelchair round trip is $110. Every trip is quoted first, and the full card is on our rates page.

Virginia Medicaid. Whether the address is in the City or in the Fairfax County part of Falls Church, a member with a covered appointment, say a Monday chair at Somatus or a visit to Inova Alexandria, rides free; the booking simply starts with the Medicaid broker instead of our phone line. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Our Virginia Medicaid transportation guide explains who qualifies and how far ahead to call.

Medicare, private pay and facilities. Original Medicare leaves these vans out, but a Medicare Advantage plan whose ride benefit runs through MTM Health or SafeRide Health can assign the trip to us when you name H&M Transport (see does Medicare cover wheelchair transportation). Private pay needs no doctor’s order, and hospitals, nursing homes and senior communities book on contracted rates through our facilities program.

Questions we get from Falls Church families

How much does medical transportation cost in Falls Church?

A wheelchair or ambulatory round trip is $55 per leg with five miles included each way, then $3.00 per additional mile. A one-way trip or discharge is $90 plus $3.00 per mile. Stretcher trips are $230 per leg on a round trip, or $260 plus $4.00 per mile one way.

Does Virginia Medicaid pay for a Falls Church ride?

Covered visits are free to the member, whether it’s dialysis at U.S. Renal Care Falls Church or an appointment at VHC Health. Medicaid assigns the ride, so call there first. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

My address says Falls Church but I live in Fairfax County. Do you serve it?

Yes. We pick up in the City of Falls Church and in the county areas that share the name, including Seven Corners, Baileys Crossroads, Idylwood and West Falls Church, on the same rate card.

Can you pick up a discharge at Inova Fairfax Hospital?

Yes, with three hours’ notice. Tell us the building and unit, since different garages serve different parts of the campus, and the driver comes to the unit.

Can you take me from Falls Church into DC or Maryland?

Yes, on one booking: the District and the two Maryland counties next to it, Montgomery and Prince George’s, are covered by WMATC authority 3449, and Virginia DMV Certificate #524 covers the stretch inside Virginia.

How much notice does a Falls Church ride need?

Three hours covers a same-day trip or a discharge, and a booking a day ahead is guaranteed. Dialysis and therapy riders can set up a standing order.

What we can’t take

H&M Transport runs non-emergency medical transportation. Nothing medical happens on board: no monitoring, no ride to an emergency room, and no move between hospitals for a higher level of care. Scheduled transfers for stable patients, such as hospital to rehab or a nursing home, we run. If a rider becomes unwell, the driver stops safely and calls 911. If this is a medical emergency, call 911.

Falls Church vans start nearby

Our phones are answered in Gainesville; the vans, though, spend the night with drivers spread around the service area, which means a Falls Church pickup rarely begins far from the City.

That’s why a same-day request is often covered sooner than the map suggests, and why a standing order tends to keep the same driver, who knows the Route 50 approach.

Related pages

Wheelchair transportation in Falls Church · Stretcher transportation · Tysons · Arlington · Alexandria · Hospital discharge · Dialysis transportation