Non-Emergency Medical Transportation in Lorton, VA

Where we take Lorton riders

Inova Mount Vernon Hospital at 2501 Parkers Lane is the full-service hospital for most of Lorton, a straight run up Route 1. Parking there is free, with visitor lots marked blue, green and yellow. The hospital does not publish a single patient drop-off door, so for a discharge we confirm the entrance with the unit or the discharge planner before the van arrives.

Alexander T. Augusta Military Medical Center (formerly Fort Belvoir Community Hospital) sits on post at 9300 DeWitt Loop. Fort Belvoir is a Defense Department installation, and base access is the part to plan. Visitors without a DoD ID enter through Tulley Gate off Route 1 with a sponsor who holds a DoD ID, and get a pass through the Visitor Control Center at 9500 Pohick Road, open weekdays 6 a.m. to 3 p.m. Vehicles can be inspected at the gate. Tell us it is a Belvoir appointment when you book, and we confirm the access arrangements before we take the trip.

South across the Occoquan, Sentara Northern Virginia Medical Center on Opitz Boulevard in Woodbridge is off I-95 at Exit 156. Its main entrance is near the flag poles, and every visitor shows a government-issued photo ID at the door. Closer to home, Inova HealthPlex Lorton on Sanger Street offers outpatient imaging, including MRI, and lab work; we take riders there for scheduled tests, never to its emergency department.

We also run a regular schedule for residents of The Fairfax and its skilled nursing center, Belvoir Woods Health Care Center, both on Belvoir Woods Parkway; Harmony at Spring Hill in Laurel Hill; Mount Vernon Healthcare Center on Tis Well Drive; Greenspring in Springfield; Westminster at Lake Ridge; and Belmont Bay Rehabilitation and Healthcare Center on Route 1 in Woodbridge, which many directories still list under its old name, Envoy of Woodbridge.

Choosing your level of service

Four options, and the right one depends on how your rider moves rather than how far they are going.

Ambulatory is for someone who can walk to and from the vehicle, with a steadying arm if needed. Ambulatory riders travel in the same minivans and full-size vans as the rest of the fleet, and the driver assists at the door and again at the destination. If the rider can manage the steps with the driver’s help, stairs cost nothing extra.

Wheelchair is for a rider who stays in their chair for the trip. The chair goes up a ramp on our minivans or a hydraulic lift on our full-size vans, and it is secured at four points before the vehicle moves. You do not need to own a wheelchair; we can bring one. See wheelchair transportation in Lorton for prices and details.

Stretcher is for a rider who cannot sit upright safely for the journey, often after surgery or on discharge to a rehab or skilled nursing facility. Two crew members run every stretcher trip, bed to bed. See stretcher transportation.

Bariatric is for riders over 300 lbs. We use specialized vehicles with wider ramps and roomier interiors, and add a second crew member when the transfer or the route out of the home calls for it. Give us as much notice as you can.

If you are not sure which applies, call and describe the situation. The right vehicle at the door matters more than almost anything else about the booking.

Pickup in Lorton, Mason Neck and Newington

• Fort Belvoir trips. Tell us the building and the appointment time. Gate processing and vehicle inspection take time, and we build it into the pickup.
• Laurel Hill. The old prison grounds are now neighborhoods, schools and parkland, and the streets can be hard to tell apart. Give us the house number and the nearest cross street, and the building name for Harmony at Spring Hill.
• Mason Neck. The peninsula is rural, reached off Route 1 by Gunston Road, and drive times are longer than the mileage suggests. Tell us about a long driveway or steps, and if a rider in a wheelchair has to come down steps, we send a stair chair team for $75 each way.
• Route 1, I-95 and the Fairfax County Parkway. Lorton sits between I-95 and Route 1, with the Parkway linking Belvoir to Newington and Springfield. We plan pickups around those corridors rather than guessing at traffic.

Dialysis and standing orders

We run standing dialysis schedules for Lorton, Newington and Mason Neck riders, including to:

• DaVita Newington Dialysis, 8520 Cinder Bed Rd, Lorton
• Fresenius Kidney Care Fort Belvoir, 8796 Sacramento Dr, Alexandria
• DaVita Franconia Dialysis Center, 5695 King Centre Dr, Alexandria
• Somatus Dialysis – Mount Vernon, 2501 Parkers Ln, Alexandria
• Fresenius Kidney Care Potomac Mills / Lake Ridge, 3057 Golansky Blvd, Woodbridge

Two notes that save families a wrong turn. Fresenius Kidney Care Fort Belvoir is off post, on Sacramento Drive along the Route 1 corridor; there is no dialysis center on Fort Belvoir itself. And the Fresenius center that used to be at Lorton Station has closed, so riders who went there now go to one of the centers above.

Tell us the center and chair times once and the three-day schedule stays on our books without rebooking. The same drivers tend to see the same riders, which matters most on the ride home after treatment. See dialysis transportation for details.

Booking, coverage and payment

Dispatch answers around the clock at (703) 304-7889, or you can request a trip online. We need a minimum of three hours notice for same-day requests and discharges; booking 24 hours ahead guarantees availability. Cancel or change at least two hours before pickup to avoid a fee.

Rates. Wheelchair trips start at $55 per leg on a round trip and stretcher trips at $230 per leg, the same published rates everywhere we drive. The full card is on our rates page, and we quote every trip before you book.

Virginia Medicaid. If the rider is a Virginia Medicaid member and the trip is to a covered medical service, the ride should cost them nothing, and it is not booked directly with us. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Our Virginia Medicaid transportation guide explains who qualifies and how far ahead to call.

Medicare, private pay and facilities. Original Medicare does not cover wheelchair or stretcher vans; some Medicare Advantage plans include a transportation benefit, and if yours does, ask the plan for H&M Transport by name (see does Medicare cover wheelchair transportation). Families pay the published rates, with no doctor’s order needed. Hospitals, skilled nursing facilities and senior communities book on contracted rates through our facilities program.

Questions we get from Lorton families

How much does medical transportation from Lorton cost?

A wheelchair or ambulatory round trip is $55 per leg with five miles included each way, plus $3.00 per additional mile. One way or a discharge is $90 plus $3.00 per mile. Stretcher trips are $230 per leg round trip or $260 one way, with $4.00 per mile.

Can you take a patient to the medical center on Fort Belvoir?

Yes, with planning. Alexander T. Augusta Military Medical Center, formerly Fort Belvoir Community Hospital, is on post, and visitors without a DoD ID need a sponsor and a pass. Tell us when you book so we can confirm access first.

Does Virginia Medicaid cover rides from Lorton?

If the trip is to a covered medical service, it should cost the member nothing. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Can you take me from Lorton into DC or Maryland?

Yes. We hold WMATC authority 3449, which covers trips between Fairfax County, the District and the Maryland suburbs, at the same rates.

Do you pick up after a discharge from Inova Mount Vernon Hospital?

Yes, with three hours notice. We confirm the unit and the entrance with the discharge planner, and the driver takes the rider home and inside.

How far ahead should I book?

Three hours is our minimum for same-day requests and discharges. Booking 24 hours ahead guarantees availability, and dialysis riders can set up a standing order.

What we can’t take

H&M Transport runs non-emergency medical transportation. There is no medical care or monitoring on board, we do not take anyone to an emergency room, and we do not move patients between hospitals for a higher level of care. We do run scheduled, stable transfers between facilities, such as hospital to rehab or to a nursing home. If this is a medical emergency, call 911.

Where our drivers start the day

Dispatch sits in Gainesville. The vehicles do not. Our drivers take their vans home, and they live across the whole service area, including the Maryland suburbs and the District. The van that pulls up at your door in Lorton has usually started its day nearby rather than driving across the region to reach you.

That is why a same-day request is often a shorter wait than a map would suggest, and why a standing order holds week after week: the same driver, starting from the same place, on a route they already know.

More from H&M Transport

Wheelchair transportation in Lorton · Stretcher transportation · Springfield · Alexandria · Woodbridge · Hospital discharge · Dialysis transportation