Sentara Northern Virginia Medical Center on Opitz Boulevard is the anchor hospital for Woodbridge, Dale City, Lake Ridge and the eastern half of Prince William County.
H&M Transport, Virginia’s first NEMTAC-accredited NEMT provider, runs ambulatory, wheelchair, stretcher and bariatric trips to Opitz Boulevard every day of the week. Call (703) 304-7889.
Sentara Northern Virginia trips usually start along the Route 1 corridor, in Dale City, Lake Ridge, Occoquan, Dumfries or Montclair. Sentara Lake Ridge takes a share of the outpatient and imaging visits for riders west of the Occoquan, and we run there too; tell us which when you book, because they are not the same address.
Route 1 pickups need a little more detail. Garden apartments with exterior staircases and no elevator mean the rider comes down stairs before reaching the van, so tell us the floor. High-rise and senior housing usually want a specific entrance and sometimes want the front desk told before a vehicle arrives.
I-95 is the corridor to plan against for anything north of the Occoquan in the morning peak.
Opitz Boulevard trips are one of two kinds.
Discharges. A patient released from Sentara goes home somewhere in eastern Prince William, or to a rehab or skilled nursing bed nearby.
Scheduled arrivals. Riders coming in for an appointment, imaging, an infusion or an outpatient procedure, and going home once it’s over.
A trip to the emergency room, or a move to another hospital for a higher level of care, needs an ambulance instead.
Facilities give us three hours for a same-day discharge, stretcher trips included, and a day-ahead booking is guaranteed.
Discharges here go to home addresses across eastern Prince William and to the rehab and skilled nursing facilities nearby — Envoy of Woodbridge, Woodbridge Nursing Center — plus the assisted living communities in Lake Ridge.
The stairs question matters more than usual on this corridor, because so much of the housing is walk-up. A patient who managed their own stairs two weeks ago may not manage them today, and steps mean a stair chair and two crew rather than one driver.
It turns on how the rider moves today, and on the steps between their door and the curb.
Ambulatory — the rider walks with an arm to lean on; the driver meets them at the apartment door and walks them into Sentara.
Wheelchair transportation — the chair goes up a ramp or lift and is fastened at four points before we pull away; we’ll bring one if needed.
Stretcher — for a patient who must ride flat, such as a discharge to Envoy of Woodbridge; two crew members run it bed to bed.
Bariatric — riders over 300 pounds travel with rated equipment and an extra crew member; give us as much notice as you can.
If you’re unsure, tell dispatch about the rider and the staircase, and we’ll pick the vehicle together before it goes out.
Woodbridge-area bookings go through (703) 304-7889 at any hour. We need three hours for a same-day trip or discharge; book the day before and the van is guaranteed, with a call or text confirming within two hours. There’s no fee for changes more than two hours before pickup, while later changes and no-shows are $50.
Prices and Medicaid. A ride from a Dale City or Lake Ridge address to Opitz Boulevard is priced off the same card: seated and wheelchair round trips are $55 a leg with five miles each way included, then $3 a mile, one way is $90 plus $3 a mile, and a stretcher round trip is $230 a leg. Our rate card and estimator let you check it first. Original Medicare doesn’t pay for these vans, but a Medicare Advantage plan whose ride benefit runs through MTM Health or SafeRide Health can send the trip to us. Medicaid rides begin with the broker. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.
We take eastern Prince William riders to scheduled care and back; the van carries people, it doesn’t treat them.
That rules out monitoring on board, rides to the emergency room and moves between hospitals for a higher level of care. If a rider becomes unwell, the driver stops safely and calls 911.
If this is a medical emergency, call 911.
Can’t tell which you need? Describe the situation to dispatch, and if it’s an ambulance trip, we’ll tell you.
Yes. Sentara Lake Ridge handles some outpatient and imaging visits for riders west of the Occoquan. Tell us which location when you book, because they are not the same address.
Much of the housing on the Route 1 corridor is walk-up. Steps mean a stair chair and two crew rather than one driver, so please tell us the floor.
Yes. Discharges go to nearby facilities such as Envoy of Woodbridge and Woodbridge Nursing Center, and to assisted living communities in Lake Ridge.
Yes. High-rise and senior housing usually want a specific entrance, and some want the front desk notified before a vehicle arrives. Tell us both when you book.
Set up the return as a will-call. Ring dispatch a little before the visit wraps up and a driver starts toward Opitz Boulevard; if you call once you’re finished, a driver is there within 45 minutes. A driver can also wait on site at $75 an hour for wheelchair trips or $100 an hour for stretcher.
Yes, with notice. Say whether it’s C. diff, MRSA, COVID or another precaution when you book; the crew gears up accordingly, the van is disinfected after the trip, and dispatch quotes the extra charge.
Yes. Eastern Prince William members going to covered care at Opitz Boulevard or Sentara Lake Ridge ride free; the plan, not our dispatch, sets up the trip. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.
Pairs with our Woodbridge service area page. For a wheelchair ride to Sentara Northern Virginia from nearby, see wheelchair transportation in Woodbridge, Lorton and Stafford.
Dispatch for Woodbridge, Dale City and Lake Ridge is (703) 304-7889 at all hours, and the reservations page gets a callback.
Request a trip online, or phone (703) 304-7889 at any hour, holidays included. Tell us the floor and the entrance, and we’ll quote it before you book.
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