Wheelchair Transportation in Fairfax, VA

From a Fairfax doorway to the front desk

Whether the rider lives in a garden apartment in Annandale, a townhouse in Fair Lakes or a house in Fairfax City, the driver comes to the door and brings them out, and a stair chair team comes too when there are exterior steps. The rider never transfers to a seat. The chair goes up a ramp on our minivans or a hydraulic lift on our full-size vans, four tie-downs hold it, and a lap and shoulder belt goes on before the van pulls away.

Our vans take manual chairs, power chairs and scooters, and when a rider has no suitable chair, we provide one without charge. A family member or caregiver rides with them for free, and so can a service animal.

At Inova Fairfax the driver takes the rider to the tower and entrance you named; at the Inova Center for Personalized Health or a surgery center, to check-in; and at a dialysis center on Arlington Boulevard, to the chair. Drivers are CPR and first-aid certified, trained to secure manual and power chairs, and cleared through a criminal background check and drug screening. H&M Transport holds NEMTAC accreditation, the first NEMT provider in Virginia to earn it, after an audit of driver training, securement and vehicles.

Inova Fairfax, Fair Oaks and outpatient care

Inova Fairfax Hospital on Gallows Road is the destination we drive to most. The mailing address says Falls Church, which confuses first-time bookers, but it is the big Inova campus off the Beltway. Riders with limited mobility can be dropped at the main entrances, and the hospital’s discharge suite is on the ground floor next to Diagnostic Imaging and the Green Garage skywalk. Tell us the building and the entrance when you book: the campus has several towers, three visitor garages and a separate surgery center entrance, and the right door saves a long push down a corridor.

Inova Fair Oaks Hospital on Joseph Siewick Drive is the shorter run for riders in Fair Lakes, Chantilly and Centreville, with free parking and separate main and emergency entrances. Inova Mount Vernon Hospital covers the southern end of the county.

Much of our Fairfax work is outpatient rather than hospital. The Inova Center for Personalized Health at 8100 Innovation Park Drive in Merrifield, which has wheelchairs available at every entrance, Kaiser Permanente’s Tysons Corner medical center on Westpark Drive, and the surgery centers around the county are all regular stops. After a procedure with sedation, most centers will not release a patient to a rideshare, and our driver meets the rider inside.

Dialysis rides in Fairfax

Dialysis is a regular trip for us, and for a rider in a wheelchair it is the one where reliability matters most: three trips a week, every week, and a missed chair time is a clinical problem, not an inconvenience. In and around Fairfax we drive riders to:

• DaVita Fairfax Dialysis Center, 8501 Arlington Blvd
• Fresenius Kidney Care’s Fairfax Dialysis Center, 8316 Arlington Blvd
• U.S. Renal Care Fairfax, 3930 Walnut St
• Legacy Dialysis of Fairfax, 10565 Fairfax Blvd
• DaVita Annandale Dialysis, 7060 Columbia Pike, and U.S. Renal Care Falls Church, 6541 Arlington Blvd, for riders on the Annandale and Falls Church side

For dialysis we set up a standing order: give us the days, the chair time and the center once, and the trips repeat every week. When a session overruns, the ride home becomes a will-call: the van is at the center within 45 minutes of your call, and calling a little before treatment ends shortens the wait. Riders often come off the chair tired, so the transfer home gets whatever time it needs.

Wheelchair transportation prices in Fairfax

Fairfax rides are priced like every H&M trip, from the 2026 private-pay card below: a pick-up fee, then mileage.

From Fairfax City, near City Hall, Inova Fairfax Hospital is about six miles each way: $55 plus one mile at $3.00, so $58 a leg and $116 round trip. Vienna to DaVita Fairfax on Arlington Boulevard is about four miles, inside the five included on each leg: $110. A discharge from Inova Fairfax home to Oakton, about seven miles one way, is $90 plus $21, or $111. Burke to Inova Fair Oaks Hospital is about 13 miles: $79 a leg, $158 round trip.

Extras appear in the quote before you commit: a stair chair team for exterior steps, $75 each way; a pickup before 7am or after 6pm, $30; a driver who waits, $75 an hour; a second stop, $20; and oxygen, $35 per 2-liter tank or nothing with the rider’s own portable. Cash and cards are both fine, with 3% on cards, but personal checks aren’t, and we’ll itemize a receipt on request. The rates page has the full card.

Wheelchair van or MetroAccess and FASTRAN?

Fairfax residents can use MetroAccess, WMATA’s door-to-door shared-ride paratransit, for trips within three-quarters of a mile of Metrorail and Metrobus service. Riders apply and are assessed before their first trip, rides are booked ahead with no same-day service, and the driver comes no farther than the building’s outermost exterior door and doesn’t go inside. Fares are twice the fastest comparable bus or rail fare, up to $6.50.

FASTRAN, run by Fairfax County, serves residents certified through a participating county program. Through its Critical Medical Care Program it takes riders to life-sustaining care such as dialysis, chemotherapy and radiology, and to brain injury, physical and water therapy, on a space-available basis, with fees on a sliding scale. The county’s TOPS debit card pays toward taxi rides for qualifying residents, wheelchair-accessible cabs included with 24 hours’ notice, though its waitlist closed in August 2025.

Many Fairfax riders use a public service for some trips and our van for others. Book the van when a program can’t do the job: a same-day trip or a discharge, help past the front door, an exact appointment time, a ride into DC, Montgomery or Prince George’s County, or a rider who hasn’t been through an eligibility process.

Pickup tips for Fairfax homes and buildings

Fairfax County is large, and “Fairfax” tells a driver less than you might think. A few details make a wheelchair pickup go smoothly:

• High-rises and condos around Merrifield, Tysons and the Mosaic district usually have a loading entrance that is not the front door, and a desk that wants notice before a van pulls up. Tell us which entrance and whether to check in with a concierge.
• Large apartment complexes with several buildings and one street address are where drivers lose the most time. Give us the building number and the nearest visitor parking.
• Single-family homes in Burke, Oakton and Vienna are usually simple. What matters is the approach: a steep driveway, gravel or an uncleared walk in winter changes where the ramp can go down.
• Steps. A wheelchair does not go down exterior steps without a stair chair and two crew. That is routine when we know in advance.

Our drivers take their vans home and live across the region, so the van that pulls up in Fairfax has usually started its day nearby.

Medicaid, Medicare or private pay in Fairfax

Virginia Medicaid. A Fairfax rider on Virginia Medicaid pays nothing for a ride to a covered medical service, and the plan schedules it; it isn’t booked with us. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. Allow several business days for routine visits; our Virginia Medicaid transportation guide explains how it works.

Medicare. Original Medicare pays for an ambulance when it’s medically necessary, but not for a wheelchair van. If your Medicare Advantage plan’s ride benefit runs through MTM Health or SafeRide Health, book through the plan and ask for H&M Transport by name.

Private pay and facilities. Booking directly, you pay the published rates, and no doctor’s order is needed. Hospitals, nursing facilities and senior communities book on contracted rates through our facilities program.

Booking a Fairfax ride: lead time and changes

Plan on three hours’ notice, at minimum, for a same-day ride or an Inova Fairfax discharge; a trip booked a day in advance is guaranteed. Same-day requests are phoned in to dispatch at (703) 304-7889, and we confirm every booking by call or text within two hours.

The notes help most in Fairfax: the tower and unit at Inova Fairfax, the loading entrance or concierge at a condo, the building number in a large complex, the appointment and how long it runs, and any steps. Riders over 300 lbs book bariatric service.

Cancel or change more than two hours before pickup and there’s no fee; after that, or for a no-show, it’s $50. Phone us, email Reservations@hmtransport.com or use the app.

Wheelchair transportation in Fairfax: common questions

What does a round trip from Fairfax City to Inova Fairfax Hospital cost?

$116. The hospital is about six miles from City Hall, one mile past the five included on each leg, so each leg is $58. A one-way ride is $90 plus $3.00 a mile.

Can you pick up a patient being discharged from Inova Fairfax?

Yes, with three hours’ notice. Tell us the tower and unit, whether the patient is going home or to a facility, and whether there are steps at the other end. If the discharge time slips, call and we’ll move the pickup.

Do I have to be certified like MetroAccess?

No. There’s no application or assessment, and anyone can book a private-pay ride with us, including a same-day ride with three hours’ notice.

Can you take a Fairfax rider into Washington DC or Maryland?

Yes, into DC and to Montgomery and Prince George’s counties. Those trips run under WMATC authority 3449, the Virginia side under our Virginia DMV Certificate #524, and the rate doesn’t change at the state line.

Do you wait during the appointment?

For short appointments such as imaging or an injection, waiting is often the better choice, at $75 per hour. For longer ones we schedule a return pickup. Tell us the expected length when you book.

Can you take a rider to the Inova Center for Personalized Health in Merrifield?

Yes, it’s a regular stop on Innovation Park Drive. Tell us the appointment time and how long it should take, and the driver takes the rider to check-in and back out again afterward.

Will Virginia Medicaid pay for a Fairfax rider’s trips to dialysis?

Yes, when the treatment is covered care, and the member owes nothing for the ride; Medicaid’s transportation broker sets it up instead of our dispatch team. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

Where a van stops and an ambulance starts

Our wheelchair vans don’t carry medical care: no one on board monitors or treats the rider, we don’t take anyone to an emergency room, and a transfer to another hospital for a higher level of care goes by ambulance. If this is a medical emergency, call 911. If a rider becomes unwell, the driver stops safely and calls 911. A rider who can’t sit upright for the trip should book stretcher transportation.

More from H&M Transport near Fairfax

All medical transportation in Fairfax · Wheelchair transportation across Northern Virginia · wheelchair transportation in Chantilly · wheelchair transportation in Springfield · wheelchair transportation in Arlington · Rides to Inova Fairfax Hospital · Rides to Inova Fair Oaks Hospital · Dialysis transportation