Wheelchair Transportation in Fairfax, VA

What our wheelchair service includes in Fairfax

Every trip is door-through-door. The driver comes to the door of the home, the apartment or the facility room, helps the rider out, and at the other end takes them inside to the check-in desk or the dialysis chair rather than leaving them at the curb.

• The rider stays in the chair. The chair goes up a ramp on our minivans or a hydraulic lift on our full-size vans, is strapped to the floor at four points, and the rider wears a lap and shoulder belt. Nobody is lifted into a car seat.
• Your chair or ours. We secure manual wheelchairs, power wheelchairs and scooters. If the rider does not own a suitable chair, we bring one at no extra cost.
• Trained, screened drivers. Drivers are trained in passenger assistance and wheelchair securement, and every employee passes a criminal background check and drug screening.
• A companion seat. A family member or caregiver can usually ride along; tell us when you book.
• Accredited. H&M Transport was the first NEMT provider in Virginia to earn NEMTAC accreditation, which audits driver training, securement procedure and vehicle standards.

Where we take wheelchair riders in Fairfax

Inova Fairfax Hospital on Gallows Road is the destination we drive to most. The mailing address says Falls Church, which confuses first-time bookers, but it is the big Inova campus off the Beltway. Riders with limited mobility can be dropped at the main entrances, and the hospital’s discharge suite is on the ground floor next to Diagnostic Imaging and the Green Garage skywalk. Tell us the building and the entrance when you book: the campus has several towers, three visitor garages and a separate surgery center entrance, and the right door saves a long push down a corridor.

Inova Fair Oaks Hospital on Joseph Siewick Drive is the shorter run for riders in Fair Lakes, Chantilly and Centreville, with free parking and separate main and emergency entrances. Inova Mount Vernon Hospital covers the southern end of the county.

Much of our Fairfax work is outpatient rather than hospital. The Inova Center for Personalized Health at 8100 Innovation Park Drive in Merrifield, which has wheelchairs available at every entrance, Kaiser Permanente’s Tysons Corner medical center on Westpark Drive, and the surgery centers around the county are all regular stops. After a procedure with sedation, most centers will not release a patient to a rideshare, and our driver meets the rider inside.

Dialysis rides in Fairfax

Dialysis is the trip we run most often, and for a rider in a wheelchair it is the one where reliability matters most: three trips a week, every week, and a missed chair time is a clinical problem, not an inconvenience. In and around Fairfax we drive riders to:

• DaVita Fairfax Dialysis Center, 8501 Arlington Blvd
• Fresenius Kidney Care’s Fairfax Dialysis Center, 8316 Arlington Blvd
• U.S. Renal Care Fairfax, 3930 Walnut St
• Legacy Dialysis of Fairfax, 10565 Fairfax Blvd
• DaVita Annandale Dialysis, 7060 Columbia Pike, and U.S. Renal Care Falls Church, 6541 Arlington Blvd, for riders on the Annandale and Falls Church side

For a standing schedule we set up a standing order: you give us the days, the chair time and the center once, and the trip stays on our schedule. The same drivers tend to see the same riders, and they learn which door the center uses and how long the chair takes to come out. Riders often come off treatment tired or light-headed, so the return transfer gets whatever time it needs.

Wheelchair transportation prices in Fairfax

Every trip is a pick-up fee plus mileage, and the rates are the same everywhere we drive. These are our 2026 private-pay rates.

A ten-mile round trip is $55 plus five extra miles at $3.00 on each leg, so $70 each way and $140 in total. The same ten miles one way, such as a discharge home, is $90 plus $30, so $120. Inside Fairfax County most rides fall between roughly $105 and $165 one way and $110 and $230 round trip.

Add-ons, named up front. Stair chair team, $75 each way, when the rider cannot manage steps. After hours (before 7am or after 6pm), $30. Prescheduled wait time, $75 per hour. Additional stop, $20. Oxygen, $35 per 2L tank. Credit card processing, 3%. We quote the trip before you book, and the full rate card is on our rates page.

Wheelchair van or MetroAccess and FASTRAN?

Fairfax residents have public options, and for some trips they are the right choice. MetroAccess, Metro’s ADA paratransit service, serves Fairfax County. It requires an application and an in-person assessment, trips are booked a day or more ahead with no same-day service, the ride is shared, and the pickup comes within a 30-minute window. Drivers help to the outermost exterior door, and service is curb-to-curb when that door is far from the street.

Fairfax County’s FASTRAN runs rides for residents certified through participating county programs, and its Critical Medical Care Program carries riders to dialysis, chemotherapy, radiation and physical therapy for an income-based fare, on a space-available basis.

A private wheelchair van makes sense when you need something those services are not built for: a same-day or discharge ride, help past the front door and inside the building, an exact appointment time rather than a window, a trip across into DC or Maryland, or a ride for someone who has not been through an eligibility process. Many of our Fairfax riders use both, and that is fine.

Pickup tips for Fairfax homes and buildings

Fairfax County is large, and “Fairfax” tells a driver less than you might think. A few details make a wheelchair pickup go smoothly:

• High-rises and condos around Merrifield, Tysons and the Mosaic district usually have a loading entrance that is not the front door, and a desk that wants notice before a van pulls up. Tell us which entrance and whether to check in with a concierge.
• Large apartment complexes with several buildings and one street address are where drivers lose the most time. Give us the building number and the nearest visitor parking.
• Single-family homes in Burke, Oakton and Vienna are usually simple. What matters is the approach: a steep driveway, gravel or an uncleared walk in winter changes where the ramp can go down.
• Steps. A wheelchair does not go down exterior steps without a stair chair and two crew. That is routine when we know in advance.

Our drivers take their vans home and live across the region, so the van that pulls up in Fairfax has usually started its day nearby.

Who pays for a wheelchair ride in Fairfax

Medicaid. If the rider is a Virginia Medicaid member and the trip is to a covered medical service, the ride should cost them nothing, and it is not booked directly with us. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride. See our Virginia Medicaid transportation guide. Plan ahead: Medicaid transportation generally needs several business days’ notice for routine appointments.

Medicare. Original Medicare does not cover a wheelchair van. Some Medicare Advantage plans include a limited transportation benefit, usually a set number of trips a year; if yours does, book through the plan and ask for H&M Transport by name.

Private pay and facilities. Families booking directly pay the published rates above, and the quote is what you pay. Hospitals, skilled nursing facilities and senior communities book on contracted rates; see our facilities page.

Booking, notice and cancellations

• Same-day requests: call (703) 304-7889 and speak with dispatch.
• Notice: we need a minimum of three hours notice for same-day requests and discharges. Booking 24 hours ahead guarantees availability.
• Trip details: use the notes field for the entrance, the building or unit number, the appointment type, how long it should run, and the number of steps at the home.
• Stairs: when a rider in a wheelchair has to go up or down steps, we send a stair chair team, which adds $75 each way.
• Weight: for riders over 300 lbs, select bariatric service.
• Changes and cancellations: cancel or change at least two hours before pickup to avoid a fee, by phone, by email at Reservations@hmtransport.com, or in our mobile app.

Wheelchair transportation in Fairfax: common questions

How much does wheelchair transportation cost in Fairfax?

A round trip is $55 per leg with five miles included each way, plus $3.00 for each additional mile. A one-way trip is $90 plus $3.00 per mile. A ten-mile round trip is $140 and a ten-mile one-way trip is $120.

Can you pick up a patient being discharged from Inova Fairfax?

Yes. We need three hours notice for a discharge. Tell us the tower and unit, whether the patient is going home or to a facility, and whether there are steps at the destination. If the discharge slips, call and we adjust.

Do I have to be certified like MetroAccess?

No. There is no application or assessment. Anyone can book a private-pay wheelchair ride with us, including for the same day with at least three hours notice.

Can you take a Fairfax rider into Washington DC or Maryland?

Yes. We hold WMATC authority 3449, which covers trips between Northern Virginia, DC and the Maryland suburbs, and the rate does not change when you cross a state line.

Can the rider stay in their own power wheelchair?

Yes. We secure manual and power wheelchairs and scooters to the floor with a four-point strap system. Tell us the type of chair when you book.

Do you wait during the appointment?

For short appointments such as imaging or an injection, waiting is often the better choice, at $75 per hour. For longer ones we schedule a return pickup. Tell us the expected length when you book.

Does Medicaid cover wheelchair rides in Fairfax?

For covered medical trips, yes, and the rider pays nothing. Call the transportation number on your Medicaid ID card; the brokers we work with are MTM Health and SafeRide Health. Request H&M Transport specifically when you book your ride.

What a wheelchair van is not

This is non-emergency transportation. There is no medical care or monitoring on board, we do not take anyone to an emergency room, and we do not move patients between hospitals for a higher level of care. Those are ambulance trips. If this is a medical emergency, call 911. If the rider cannot sit upright for the length of the trip, book stretcher transportation instead.

More from H&M Transport near Fairfax

All medical transportation in Fairfax · Wheelchair transportation across Northern Virginia · wheelchair transportation in Chantilly · wheelchair transportation in Springfield · wheelchair transportation in Arlington · Rides to Inova Fairfax Hospital · Rides to Inova Fair Oaks Hospital · Dialysis transportation